Tuesday 11 March 2014

SHOUT OUT! Nip and Bones are dodgy pet store sellers


Here's my two cents - DON'T BUY FROM NIP AND BONES! 



AVOID 

They are incompetent thieves that don't deliver any goods and ignore all messages. Save your money because they are not worth the risk - there are heaps of pet stores out there that can provide you with better service than these people. 

 I am just so mad that they think they can take advantage of their buyers. I know they are reading this and still don't make ANY efforts to respond, this just proves my point of them being dodgy.

 Another thing - Nip and Bones continuously delete my messages of me demanding my money back. They don't want everyone to know the truth about them. I make a public post here because here 
THEY CAN'T DELETE THIS.  

That is all - 
Posted by at

30 comments:

  1. Anonymous27 March 2014 at 08:54

    You are 100% correct...made the mistake of ordering from the thieves at Nip and Bones...item was never shipped...still just says PENDING on my online order status...yet my card was charged immediately.

    There is no customer service number to speak to an actual representative...they have deleted every comment on their facebook page from people, just like me, wanting to know where their orders are...including mine (on top of blocking me from further commenting on their page).

    DO NOT...I REPEAT DO NOT...ORDER FROM NIP AND BONES!!!! They are scammers and crooks and should be ashamed of themselves!!!!

    ReplyDelete
    Replies
    1. Unknown2 October 2014 at 15:36

      OMG! That is just so frustrating, I can't believe they haven't ALREADY shut them down, it's really ridiculous. It was exactly the same with me with the pending process, I'm just thankful paypal was able to get my money back.

      Delete
  2. Unknown31 March 2014 at 16:06

    Thank you - yes everything you've said has happened to me. What an absolute joke! And they still continue to be in production? It makes me think have they EVER actually kept their word and sent a customer their goods? It's sickening. You see on their page they put up all these pet - adoring posts when really they are preying on pet owners for their money. What a bunch of low life scammers! I sincerely hope others stumble upon our posts of warning and save themselves the head ache of dealing with these people.
    I hope the problem was resolved in your favour too, I was lucky that I went through paypal and therefore could get my money back. If only I could get my energy and time back as well!

    ReplyDelete
  3. Anonymous9 April 2014 at 12:59

    I also want to echo your sentiments. Do NOT do business with these thieves. I had a similar experience from ordering and never receiving my items to having them delete my Facebook posts. I've filed a claim via PayPal as that's how I paid for my undelivered order, and also with the BBB, which if you've not yet done I encourage you to do. If enough people let the BBB know of these disgusting practices, perhaps we can get their site shut down once and for all.

    ReplyDelete
    Replies
    1. Unknown9 April 2014 at 18:17

      I've never heard of the BBB before, but thank you yes I will file a complaint about Nip and Bones. I'm glad to hear you got your money back, can't imagine how many people weren't so fortunate.

      Delete
    2. Anonymous30 September 2014 at 12:47

      I've been waiting for my order for over a month. Sent 5 emails, no response from them. Will contact BBB.Thank you for warning others.

      Delete
  4. Unknown14 April 2014 at 16:30

    I am one of the unfortunate ones still trying to retrieve my money. They came up with excuse after excuse. Pay Pal resolution has denied our claim saying it is not eligible for consideration. We ordered from this company on Jan 26th and have still not received our order. We also attempted to post on their Facebook page but the post was immediately removed. Hopefully these posts will convince people not to purchase from Nip and Bones. HUGE SCAM!

    ReplyDelete
    Replies
    1. Unknown15 April 2014 at 22:38

      Oh no! I'm so sorry to hear that, that really sucks! How could you not claim through paypal when it's clear they didn't send any goods? That's ridiculous! We use paypal for that exact reason, to stop being ripped off by thieves on the internet. It's really pathetic of Nip and Bones. I just hope there is such a thing as karma and whatever bad they've done to others will come back to them doubled.

      Delete
    2. Unknown11 January 2017 at 21:01

      https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

      Delete
  5. Anonymous3 December 2014 at 08:46

    What an awful experience! I got a coupon from Nip and Bones and haven't used it yet, I'll see what happens. I buy pet supplies at www.pawsshion.com coz their customer service is good. Hope you guys get your money back from Nip and Bones!

    ReplyDelete
  6. Anonymous19 January 2015 at 03:34

    This has now happened to my mother... many items not delivered no refund.

    ReplyDelete
  7. Anonymous6 February 2015 at 18:43

    I am having the same issue with them now as well. It's been over 3 weeks and item says it's shipped and gave me a tracking number but USPS still shows it as invalid. A total rip off, no number to call, and they ignore email after email. I will be logging a complaint with the BBB and urge everyone else to do the same.

    ReplyDelete
    Replies
    1. Unknown11 January 2017 at 21:00

      https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

      Delete
    2. Unknown11 January 2017 at 21:02

      https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

      Delete
  8. Unknown27 May 2015 at 13:24

    anyway that I could get my money refunded ?!? this makes me sick!

    ReplyDelete
    Replies
    1. Unknown3 June 2015 at 19:26

      It depends how you paid. Did you pay through paypal because then you have a buyers protection insurance.
      How long ago did you buy something? Go through paypal, they have a dispute claim you can use to get your money back, make sure you watch your dates though because they give you a deadline to reply by otherwise the case is dismissed.

      Delete
    2. Unknown11 January 2017 at 21:00

      https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

      Delete
  9. Jac30 June 2015 at 16:05

    I got screwed too, the only response I got was an e-mail saying they were out of stock and wanted to know what alternative to send.
    I am a amazed that Paypal doesn't flag this as fraudulent seller to prevent others using paypal purchases. Disgusting how they do this. They even have a facebook page which they are still updating
    https://www.facebook.com/NipandBones?pnref=story

    ReplyDelete
    Replies
    1. Unknown11 January 2017 at 21:00

      https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

      Delete
    2. Unknown11 January 2017 at 21:02

      https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

      Delete
  10. Unknown3 August 2015 at 06:13

    Same thing happened to me. I ordered, no emails, tracking #, nothing. So I blew up their email and their Facebook page telling everyone they were a scam. They deleted all of my posts, and literally called me CRAZY on their Facebook page (how unprofessional). Anyway, I bugged them ad bugged them and I finally received a tracking number. I was expecting it to be fake, but it's not. And the package is being delivered TODAY! I am nervous about receiving this.... Who knows what they shipped me. These people are thieves, they could have shipped me a bag of poop or a BOMB.I may just take the package and put it directly in the trash. Did anyone else actually receive LEGIT product after bugging them?

    ReplyDelete
    Replies
    1. Unknown11 January 2017 at 20:59

      https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

      Delete
  11. Anonymous15 October 2015 at 22:10

    Ditto!!!!!
    Exactly the same happened to me.... I ordered online, the goods were never received, messages and emails were never acknowledged, payment however was processed immediately.
    Thanks to this forum I knew my direction. I escalated a dispute via the Paypal Resolution Centre.
    Long story short....the claim was in my favor and a full refund was granted.
    Moral of the story:
    1. Don't buy from Nip and Bones... EVER!!!!!!
    2. Use Paypal for all online purchases. It gives you an avenue to raise a dispute/claim
    3. Google a "Review"of new/unknown sites prior to making an online purchase.

    ReplyDelete
    Replies
    1. Unknown22 October 2015 at 22:25

      A year later and they are still in "business" and scamming people!! Amazing how they are still able to get away with it!

      Delete
    2. Unknown11 January 2017 at 20:59

      https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

      Delete
  12. Sarah19 October 2016 at 09:00

    They're still at it. I ordered something on September 18, 2016 and still nothing. I called the number on the website and it's disconnected. I'm going to send them email after email til I get a response.

    ReplyDelete
    Replies
    1. Unknown11 January 2017 at 20:59

      https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

      Delete
  13. Unknown11 January 2017 at 20:02

    DIDD! MY debit card co. won't block them. you can't alter or delete your account on their freaking page. naturally the phone is disconnected. i found a phone number that does function and have left several voicemails as they never answer that line. big scam creeps. i am going to cancel out my debit card and open another account because of them.

    ReplyDelete
  14. Unknown11 January 2017 at 20:58

    i just did a report, not that i suppose it will help.

    https://www.bbb.org/losangelessiliconvalley/business-reviews/online-retailer/nip-and-bones-in-la-verne-ca-1013870/Reviews-and-Complaints/?review=true

    everyone should do the same!

    ReplyDelete
  15. Buy Cat Collars22 January 2017 at 22:43

    i was also faced the such scam.

    ReplyDelete

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